Skip to main content
Skip table of contents

Subaccount is not showing in Acumatica after Journal Writeback

Overview

After importing Journal Transactions in which a specific subaccount is listed...

GL_subacct_mismatch1b.png

... when checking those transactions in Acumatica, the specified subaccounts are not shown

GL_subacct_mismatch2b.png

Cause

In Acumatica's Chart of Accounts, the box for Use Default Subaccount (for the accounts in question) is checked:

GL_subacct_mismatch3.png

Because of this setting, Acumatica automatically overrides the subaccount data coming from Velixo with the Default Subaccount specified in Acumatica's General Ledger Preferences:

GL_subacct_mismatch4.png

Resolution

The Use Default Subaccount setting in the Acumatica's Chart of Accounts would need to be UN-checked...

GL_subacct_mismatch5.png

... for any account for which a non-default subaccount would need to be uploaded from Velixo:

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.

Contact Support Close