Error Creating Journal Transactions

Created by Damien Zwillinger, Modified on Wed, 13 Sep 2023 at 01:11 PM by Harry Lewis

Applies to:

  • Velixo NX
  • Velixo Classic
  • Acumatica, Cegid, MYOB


When attempting to perform a Journal Writeback, the following message is returned by Acumatica and displayed by Velixo Classi:



Text from the Error Message:


Error creating journal transaction: Error: The system failed to commit the GLTranModuleBatNbr row.




Acumatica Cash accounts are always linked to a specific branch and subaccount:



Unfortunately, the communication channel used between Acumatica and Velixo does not provide a clear error message when we try to use a cash account with a different subaccount and/or branch. 



To troubleshoot this, the exact same entry can be created manually from within the Acumatica user interface.  A more specific error message will be shown.


The resolution is to only use the specifically defined branch and subaccount when creating journal entries for cash accounts.

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