Error Creating Journal Transactions

Applies to:

• Velixo NX
• Velixo Classic
• Acumatica, Cegid, MYOB

Symptom

When attempting to perform a Journal Writeback, the following message is returned by Acumatica and displayed by Velixo Classi:

Text from the Error Message:

Error creating journal transaction: Error: The system failed to commit the GLTranModuleBatNbr row.

Cause

Acumatica Cash accounts are always linked to a specific branch and subaccount:

Unfortunately, the communication channel used between Acumatica and Velixo does not provide a clear error message when we try to use a cash account with a different subaccount and/or branch. 

Resolution

To troubleshoot this, the exact same entry can be created manually from within the Acumatica user interface.  A more specific error message will be shown.

The resolution is to only use the specifically defined branch and subaccount when creating journal entries for cash accounts.