Error: XL03000012 A payment is due for the company ID

Overview

When creating a connection to Sage Intacct, the following message is displayed:


Velixo NX Connection Manager showing the XL03000012 error stating a payment is due for the Sage Intacct company ID


Text of Message

Response authentication status failure -

XL03000012 A payment is due for the

company ID XXXXXX

Cause

A payment is due for the Sage Intacct license.

Resolution

Please contact your Sage Intacct representative to resolve the payment issue.