MYOB Error: You don't have any API licenses

Created by Damien Zwillinger, Modified on Tue, 16 Jul at 9:34 AM by Gabriel Michaud

Applies to:

  • Velixo NX
  • Velixo Classic
  • MYOB Acumatica


When using Velixo Reports with MYOB, you get the following message...


... when either attempting to use one of the Velixo Writeback features:



or attempting to update inquiries after receiving a message that inquiries need updating...




Text from Message:


System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> PX.Data.PXException: You are not allowed to log in as you don't have any API user licenses
at MYOB.AdvancedLive.Core.Services.LicenseServiceImpl.ValidateUser()
at PX.Data.PXLogin.PX.Data.IPXLogin.LoginUser(String& userName, String password)
at PX.Api.Services.LoginService.Login(String login, String password, String company, String branch, String locale, String prefix)
at PX.Api.ContractBased.ILoginServiceExtensions.LoginForSoapApi(ILoginService loginService, IMultiFactorService multiFactorService, String login, String password, String company, String branch, String locale)
at PX.Api.Soap.Screen.ScreenGate.Login(String name, String password)
   --- End of inner exception stack trace ---




MYOB has special API licensing requirements for certain MYOB features (including inquiry creation and writing data to MYOB from Excel).



An API license is required for the task.



  • a user with an existing API license must perform the task or 

  • an API license must be assigned to the user attempting the task.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article