Uninstalling Velixo Classic

Overview

Occasionally in troubleshooting an issue, it can be helpful (and you may be directed by Velixo Technical Support) to uninstall and then reinstall Velixo.

Let's look at the options available to you for uninstalling the product.

Using the Installer Program

Step 1

If you still have the installer program you used to install your Velixo software, you can use that.

If not, you can download that installer for your specific ERP from the Download and Install the Excel Add-in article.

Step 2 Run the installer

Velixo installer opening screen showing the option to make changes with a Next button

The first screen will inform you that you can make changes. Click Next.

Step 3

On the next screen, click the Remove button.

Velixo installer program maintenance screen showing the Remove button to uninstall

Step 4

On the Ready screen, click the Remove button, again...

Velixo installer Ready to Remove screen with the Remove button to confirm uninstallation

Uninstalling takes only a few seconds. When complete, click the Finish button.

Using Apps & Features

Step 1

If you do not have the installer program you used to install your Velixo software and you not using the latest release, you can still uninstall using the Windows Apps and Features system settings.

Step 2

On the Windows Task Bar, type Apps & Features in the search box:

Windows taskbar search showing Apps and Features in the search results

and select the displayed System Settings to proceed.

Step 3

Scroll down through the alphabetical lists until you find the entry for Velixo:

Windows Apps and Features list showing the Velixo entry with the Uninstall option

Click Uninstall

When prompted, click Uninstall (again)

Windows confirmation dialog asking to confirm uninstalling Velixo

Using Windows Control Panel

Step 1

If you do not have the installer program you used to install your Velixo software and you not using the latest release, you can still uninstall using the Windows Control Panel.

Step 2

On the Windows Task Bar, type Control Panel in the search box:

Windows taskbar search showing Control Panel in the search results

and select the displayed App to start it.

Step 3a

If Control Panel displays in "Category" mode, select Uninstall a Program

Windows Control Panel in Category view showing the Programs section with an Uninstall a Program link

Step 3b

If Control Panel displays in "Icon" mode, select Programs and Features

Windows Control Panel in Icon view showing Programs and Features as an option

Step 4

Scroll down toward the bottom of the list of programs and select the entry for your version of Velixo. Then click the Uninstall link at the top of the list.

Programs and Features list showing Velixo selected with the Uninstall button highlighted at the top of the list

If prompted if you are sure about uninstalling, click the Yes button.

Windows confirmation dialog asking whether to uninstall Velixo

Done!

You are now ready to reinstall the desired version of Velixo Classic for Windows.