Journal Entries Not Refreshing

Posted 3 months ago by Nathan Gayeski

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Nathan Gayeski
Answered

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Hello, 


So when we make an entry, go into our report and refresh. Everything pulls in our report. However, If we make an edit to the entry and than go back into our Velixo report, the entry won't fully update and will be out of balance.


Any ideas how we could correct that?

0 Votes

Miron Shikhov

Miron Shikhov posted 3 months ago Admin Best Answer

Hi Nathan,


Please try to Clear Cache on Velixo NX ribbon. And then do Refresh -> Entire Workbook.


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3 Comments

Sorted by
Gabriel Michaud

Gabriel Michaud posted 3 months ago Admin

Nathan,


Just wanted to confirm -- was it a row that you deleted in the GL Transaction that was still appearing?


Gabriel

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Nathan Gayeski posted 3 months ago

Thank you Miron, this resolved the issue. Thanks!

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Miron Shikhov

Miron Shikhov posted 3 months ago Admin Answer

Hi Nathan,


Please try to Clear Cache on Velixo NX ribbon. And then do Refresh -> Entire Workbook.


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