I switched from Velixo Classis to Velixo Nx last week and am having an issue. The 'ACCOUNTENDINGBALANCE' formula used in Velixo seems to behave differently when running in Velixo Classic or Velixo Nx.
In one G&A expense account which has a negative balance, the Velixo report gives us a positive figure. In the following G&A account, which has a positive balance, the Velixo report shows a negative figure. All other G&A expense lines are showing correctly.
I am figuring out how to troubleshoot this.
0 Votes
Gabriel Michaud posted
about 1 month ago
AdminBest Answer
Chris,
Is that from the exact same report, compared between Classic and NX, or a different report? The behaviour with regards to the natural balance of account always depends on the settings that you set at the workbook level.
This is accessible from the Options button in the Velixo toolbar. On Classic you get a popup dialog, and on NX it's a side panel, but functionally it's the same
Thank you for your prompt response! I took your advice and adjusted the 'Account balance sign' setting in the Options menu, which successfully resolved the issue. I appreciate your help in guiding me through it.
0 Votes
C
Chris Chunposted
about 1 month ago
Hi Gabriel,
Thank you for your prompt response! I took your advice and adjusted the 'Account balance sign' setting in the Options menu, which successfully resolved the issue. I appreciate your help in guiding me through it.
0 Votes
Gabriel Michaudposted
about 1 month ago
AdminAnswer
Chris,
Is that from the exact same report, compared between Classic and NX, or a different report? The behaviour with regards to the natural balance of account always depends on the settings that you set at the workbook level.
This is accessible from the Options button in the Velixo toolbar. On Classic you get a popup dialog, and on NX it's a side panel, but functionally it's the same
0 Votes
I switched from Velixo Classis to Velixo Nx last week and am having an issue. The 'ACCOUNTENDINGBALANCE' formula used in Velixo seems to behave differently when running in Velixo Classic or Velixo Nx.
In one G&A expense account which has a negative balance, the Velixo report gives us a positive figure. In the following G&A account, which has a positive balance, the Velixo report shows a negative figure. All other G&A expense lines are showing correctly.
I am figuring out how to troubleshoot this.
0 Votes
Gabriel Michaud posted about 1 month ago Admin Best Answer
Chris,
Is that from the exact same report, compared between Classic and NX, or a different report? The behaviour with regards to the natural balance of account always depends on the settings that you set at the workbook level.
This is accessible from the Options button in the Velixo toolbar. On Classic you get a popup dialog, and on NX it's a side panel, but functionally it's the same
Classic: https://help.velixo.com/support/solutions/articles/153000011797-options#Account-balance-sign
NX: https://helpacumatica.velixo.com/support/solutions/articles/153000018620-options-classic-
0 Votes
3 Comments
Chris Chun posted about 1 month ago
Hi Gabriel,
Thank you for your prompt response! I took your advice and adjusted the 'Account balance sign' setting in the Options menu, which successfully resolved the issue. I appreciate your help in guiding me through it.
0 Votes
Chris Chun posted about 1 month ago
Hi Gabriel,
Thank you for your prompt response! I took your advice and adjusted the 'Account balance sign' setting in the Options menu, which successfully resolved the issue. I appreciate your help in guiding me through it.
0 Votes
Gabriel Michaud posted about 1 month ago Admin Answer
Chris,
Is that from the exact same report, compared between Classic and NX, or a different report? The behaviour with regards to the natural balance of account always depends on the settings that you set at the workbook level.
This is accessible from the Options button in the Velixo toolbar. On Classic you get a popup dialog, and on NX it's a side panel, but functionally it's the same
Classic: https://help.velixo.com/support/solutions/articles/153000011797-options#Account-balance-sign
NX: https://helpacumatica.velixo.com/support/solutions/articles/153000018620-options-classic-
0 Votes
Login or Sign up to post a comment